Connected Communities - Broadband in the Western Isles
Connected Communities - Broadband in the Western Isles
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Network Status

Thanks to our engineers hard work and commitment, all the Network disruption following the extreme weather conditions have been repaired.
All service have been restored.


Public Sector - Please report issues to your respective Helpdesk.
Hebrides.Net Customers - Report issues on 0845 8389010

About Us

The 'Connected Communities' Network delivers Wholesale connectivity to Communication Providers and Public Sector Organisation across the Western Isles of Scotland.
case studies The indoor installation is conveniently sited and unobtrusive

NHS Store - Stornoway

Business Sectors

  • Public Sectors
  • Warehousing
  • Remote Workers

David Nicolson is the Storekeeper for the Community Equipment Service at Marybank in Stornoway. This is a partnership between Comhairle nan Eilean Siar and Western Isles NHS Board and operates as part of the integrated Ocupational Therapy Service based in Western Isles Hospital.

David has been an enthusiastic user of the Connected Communities' Broadband service for several months now. The service was installed on the warehouse building using a small antenna which saved having to dig a trench for a more conventional service. David praised the reliability, saying: "The service has been very reliable and has never gone down. In fact our connection has been running even when other services weren't. It's been fastre than I expected too. We are starting to use a barcoding system linked to the stock control system so I can walk around with a handheld barcode scanner and load all the stock information into the computer. There's no way we could do without it now and I'd definately recommend it to other people".

Sally lawson, the Occupational Therapy Services Manager pointed out some other benefits of the service, she said:

"We have commissioned a specialist stock control and management system from Tynedale Computer Systems. This gives us real time information on our current stock levels and locations. It will also enable us to develop a network of equipment buffers linked to the central store at Marybank, operating as one virtual unit. This will bring our stock closer to the patient. We can also be more efficient in terms of ordering and stockholding. Without the broadand network we wouldn't be able to do all this, and we can connect our remote users too. All Occupational Therapists and Community Nurses will have direct access to an electronic catalogue and the asset register from their remote locations.


Highlands and Islands Enterprise Western Isles Council Western Isles NHS Board Scottish Executive Project part financed by the European Union
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